Isis was very helpful and answered my questions about a determination of my claim. She explained how it came about and that I could appeal the decision. I said I wouldn't appeal it, because it was fair, but I wanted to know how your decision came about. She passed my inquiry along and told me she would get back to me. Thereafter, Isis called me and told me that your company adjusted the claim decision to my benefit. This company is very, very fair and several veterinarians we have spoken with say that their impression of the company is excellent.
Wire Fox Terrier