In June of 2011, we adopted our 1-year-old Rottweiler/Chow mix from an animal shelter and decided to purchase pet insurance. Thank goodness we went with Healthy Paws! From day one, Sammi had "issues," which included everything from slicing her paw open on glass, puffing up from an allergic reaction, spraining her knee while running in soft sand, and chronic lameness. This December, she ruptured her ACL, and she had the TPLO surgery one week ago. With the x-rays, this injury alone has cost close to $5,000. Within days of the surgery, we received a check from Healthy Paws, which covered 90% of the cost (which is the plan we chose). We couldn't be happier with Healthy Paws. They have always been exceedingly prompt in their reviews and reimbursements. They are easy to contact with questions and have competent representatives who actually care about their "clients." We highly recommend Healthy Paws!