I feel this company has betrayed me and my pet.

Out of 10

I have had this insurance for 11 years and have not sent any claims until last year and only a few. After being insured with you her whole life when she is treated for one thing, she is no longer insured for that one ailment. Being insured all these years with you has prevented me from having real insurance coverage on my pet now when I need it. So as long as I paid the premium with no claims you take my money but when I need the coverage you drop her from the coverage she needs. Now at her age it is hard to find another insurance but I will. I sure wish I had been insured with another company all these past years.

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heart murmur
Claim Amount
$100 - $500

Shih Tzu

Age of Pet
Over 8 years

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Posted: 10/28/2013

I feel very bad for your experience. Hope we do not have to go through that with our pets. We do pay lots of money over the years for pet insurance and do hope it covers major expenses when we our beloved pets need special care. We started with pet insurance from ASPCA thinking and assured that they would be the best coverage. When our first cat was 10 years and spent time in a hospital for breathing problems and had a $1500 vet hospital bill. We then looked into coverage and was told that pre existing conditions would not be covered, so we made sure that the others were covered before they got sick. So far they are covering Thyroid blood tests, meds and vet visits. Now I only hope and pray that ASPCA insurance will be there when we really need it for expenses we would not be able to pay for with out their help. Best wish and prayers for you and your beloved dog.

Posted: 10/31/2013

ASPCA Pet Insurance has only been around since 2006. Just sayin'