This is the only pet insurance company I could find that pays 100% of your vet bill. I mean, you have to meet a deductible first, but once you do, they pay 100% of it! My dog Tuber came down with a nasty case of kennel cough and Pets Best was there with payment of my $348 claim. They've paid some other ones as well but that was the most recent. Calling in is a joy, too. Best customer service especially compared with the last company we used. Get Pets Best and don't look back.