I've had Pet Plan policies on my three canines for the past 5 years. The few times I've had to submit claims the service has been tremendous. Maltese number 3 had cataract surgery with inner-ocular infections following. I cannot stress how much I appreciate the customer service, the policy program and the care expressed for my pet. The claims have been fast and true to policy. Working in the veterinary business I hear stories concerning pet insurance companies that scare people. Clients that have Pet Plan Insurance are the few that don't have nasty comments. Any pet entering my home will always have insurance and it will be "Pet Plan" Thank you for helping me give sight back to my girl.