After an acute knee injury, we were devastated when we learned that our crazy 2 year old yellow lab 'Rosie" was going to need surgery to repair a cruciate ligament and meniscus tear.
Submitting the claim forms with Pets Best was simple and effortless. I submitted claims using both the Pet's Best online customer service option and also via email. I called the Pets Best Customer service team and not only did I actually speak to a representative but they were kind, friendly and helpful in answering all of my questions.
Communications from Pets Best informing me of the progress of my claim was quick and efficient. My veterinarian received payment much sooner than we expected!
I had evaluated several pet insurance options before selecting Pets Best. Pets Best has definitely proven to be everything and more than I expected both with pricing and coverage. I would highly recommend Pets Best Insurance.