We had no idea when we brought our dog home that she had a severe allergy to honeybee venom; however, when she nearly died after being stung on the tip of her nose, we knew we had to do something. We signed up for bee venom desensitization therapy. It was very involved and required us to leave our dog at the dermatology clinic for an entire day every week... for 15 weeks straight. At first we assumed that we'd have to pay for this treatment out of pocket, despite having a 24PetWatch policy. Surely, we thought, they won't cover this. Wrong! Not only did they pay, but they provided great customer service and speedy reimbursement. I would especially like to thank Sunita for being proactive, kind and genuinely interested in how our dog is doing.