My French Bulldog, we discovered, had ingrown eye lashes which were causing her significant distress and irritation. Additionally, if left untreated the vet felt certain she would eventually go blind. Definitely not an ideal situation, but one that was made much easier by having PetPlan. Insurance alone made the choice for getting her eye lashes permanently removed easy and Petplan's prompt reimbursement just made things easier. Also, I have to give a shout out to Heather Johnson from Petplan. When I called her and explained that I needed my reimbursement expedited (end of the month and such) she acted quickly and decisively . My wife and I received our check about 2 business days later. I have nothing but good things to say about PetPlan. They cover pre-existing and genetic conditions (a real issue with French Bulldogs), cover flat faced dogs, and don't charge outrageous premiums.