Our very active young CBR recently pulled up a rear leg and stopped using it. We found one of her toes was very swollen and the nail was split. Her vet was sure the toe was broken. Fortunately it was not broken, but was infected.I filed a claim and when I received a response, noticed one prescription was not included. I called and spoke with the nicest rep who quickly found the problem and took care of it.
Whenever I have contacted Embrace, about anything, they have always been courteous, pleasant, and upbeat. It is nice and much appreciated!
Chesapeake Bay Retriever