Thank you Trupanion!

10
Out of 10

I guess it's SOP for veterinary hospitals to only deal with patients when it comes to payment for services. Our pet dog was ill and required numerous testing and ultimately surgery and biopsy to determine illness. Thank God it wasn't cancer which we were preparing for and turned out as a chronic bronchial problem. We paid out $12k to the hospital and were worried, what if the insurance didn't pay for any reason? Regardless, we would have paid whatever it took for our dog to get better. Our insurance Trupanion, same day claims were faxed by the hospital, they sent us an email that they rec'd and are starting to process. Checks for reimbursements were sent within a couple weeks and still sending them as we submit ongoing claims. We are very pleased with the service and the coverage and their timely and caring emails about our dog. Highly recommend

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Injury/illness
Claim Amount
Over $1000
Breed

Shih Tzu

Age of Pet
Over 8 years

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