We first noticed our Bulldog having excess tearing in his right eye with frequent blinking so we took him to the vet. His first diagnosis was conjunctivitis which turned out to be entropion. Trupanion processed our claims very quickly each time with no questions asked and we have nothing but positive thing to say about this company. Our dog's surgery cost almost $900 which Trupanion covered 90% of it! This is a great insurance provider and we highly recommend it!