Very Greatful to have VPI Pet Insurance

9
Out of 10

I had two dogs and very bad luck this year. My little Matty (a 6 year old cairn terrier) was getting her teeth cleaned and had a terrible reaction to the surgery. I brought her to the Med Vet for Emergency care and she ended up passing. VPI was very, very synpathetic on the phone and guided me to how to send in the claim and also sent a sympathy card afterwards. In addition, they immediately cancelled my insurance for her. I was reimbursed within a month which helped to soften the blow of not only losing my little Matty, but putting a dent in my bank account. Four months later, my 7 year old Bicheon Frise slipped on wet grass and had to have surgery on her knee. While showing me the xrays, the vet pointed out not only her knee, but they also found bladder stones. They did extra xrays to make sure they were indeed stones because he did not want to do an unneccessary surgery. Everything was covered as it says in the VPI brochure. I only wish there was more than a $90 limit on the testing, because in some cases, that could mean no surgery involved, a savings for both the customer and VPI, but I was satisfied with how everything else was covered. I also like the fact how VPI follows up and wants to know if you were satisfied with the service or not. Again, I received my check within a month for approximately $1,100. A huge help I might add... It seems like VPI is constantly thriving to improve their services and the people working for them seem to have a sin

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Injury/illness
injured knee and bladder stones
Claim Amount
Over $1000
Breed

Bichon Frise

Age of Pet
1 - 8

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