Super Quick

9
Out of 10

Healthy Paws was super quick with a response to my claim. I filed my claim by email and had a response by the next day indicating that my claim would be paid. The check arrived in the mail within two weeks. My only issue with Healthy Paws was that I did not understand that my policy did not emphasize enough that HP does not cover vet exams even when the pet is admitted for treatment. I can't say that I was willfully misled by HP. I just believe it would be helpful to their customers if they emphasized that limitation. I have the 90% coverage policy. The vet exam limitation reduced the amount I was reimbursed to about 75% of my total costs. Still, I like Healthy Paws and would recommend that pet owners give them serious consideration.

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Injury/illness
Poison ingestion
Claim Amount
$500 - $1000
Breed

Mixed Breed

Age of Pet
Under a year

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Posted: 04/30/2013
By: Janet Williams

Likewise, I undstood that routine vet consultation fees were not covered but it was not clear that this was also for illness. I've just relooked and I still do not see this stated.

Posted: 05/07/2013
By: Paul

HP has two downsides, one is they dont cover the exam which could really be costly especially if you need a specialist(s) and the other thing is, and its minor, they dont cover any special pet foods, special diets, etc even if prescribed.