Doc, our 1 year old Lab mix, had an unfortunate play injury...he jumped off the couch and injured his superficial digital flexor tendon. We are so glad we had gotten Trupanion after seeing a flyer at our vet. Doc's injury required orthopedic surgery, which was pretty expensive. We were so thrilled with Trupanion for coming through on their promise and taking care of 90% of the cost of the entire injury from the first appointment to the final check up. The claim was handled in a very timely fashion and the one time I called in the person I spoke with was extremely helpful and kind. Thank you Trupanion. I am recommending you to all of my friends and family!