After researching over seven policies, I finally decided on VPI for my 3 1/2 old Chihuahua. I wanted to make sure there were no questions about transparency on the application, which caused what I believe to be an inadvertent exclusion. Why? Because when I called, I spoke with one of the kindest and empathetic human beings who knew her stuff! Immediately, she referred me to the cite and walked me through the form to request the code be lifted, which I believe it will. So far so good with VPI as they've made me feel like a V.I.P.