Painless claims processing

Out of 10

Our 5 year-old Rottweiler mix, Cocoa,tore her left rear ACL and needed TPLO surgery. While her surgery went very well and her recovery is moving along nicely, it's still a stressful event for the family (including her brother)!
One thing that hasn't been stressful is getting our claims with PetPlan processed. I submitted a pre-authorization form to which I got a response within a few days and our claims have all been handled in 7 to 10 days. All together, I think we've received just over $2800 in reimbursement. (Our plan has a $200 deductible, with claims reimbursed at 80%.)

We've insured our dogs from the day we got them as puppies and have our cats insured, as well. I can't say enough about how great Petplan's customer service is and the policy's are quite economical. I've recommended them to several of our friends when they got new puppies.

Did you find this review helpful?
ACL tear
Claim Amount
Over $1000

Mixed Breed

Age of Pet
1 - 8

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