I did a lot of comparison shopping for dog insurance before purchasing Healthy Paws, and I am very glad I did. My dog had a CCL rupture (she's only two years old) and needed a TPLO surgery, costing $3200. The claim process is very simple, Healthy Paws was very quick to respond and we received our reimbursement check less than 2 weeks after first filing. I even received a follow up email from Healthy Paws to check on how my dog was recovering. Great customer service and I would DEFINITELY recommend this company to other pet parents. It's a small monthly expense that delivers such peace of mind in knowing your furry friend is covered!