Not Good

3
Out of 10

I got this insurance wthinking that I would have decent coverage. I needed and MRI for my dog and they would only cover it depending on the diagnosis. And my dog's diagnosis wasn't covered. Also dealing with them onthe phone was a nightmare. Out of 10-15 interaction swith them regarding 1 claim, only 1 person was helpful and courteous. Only good thing I can say is that they are timely about paying out their claims. Otherwise I would rate them a 1.

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Injury/illness
nerve damage
Claim Amount
Over $1000
Breed

Staffordshire Bull Terrier

Age of Pet
Over 8 years

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