Healthy Paws is the 3rd pet insurance I have used. We used VIP which I did not like at all and I think Pet Plan. Healthy Paws is by far the best. They cover exactly what they say they are going to cover AND they are So nice and helpful. You can even get assistance via email after hours. I was so surprised at the end of the night when I sent an email wondering about a problem with my first claim that was cleared up in minutes via email and it was my misunderstanding. I received follow up emails about my pet's health and then emails explaining my reimbursement which was amazing. The monthly payment is reasonable for my $100 deductible and 90 % coverage and I can't believe how efficient and kind they are. I HIGHLY recommend Healthy Paws Insurance!!!! - and am so grateful I made the decision to use them.