We have had coverage on our 2 Shelties for a few years now. Last year, our older girl became very sick. Best Pets came through paying up the the Plan max which was very helpful given the money we have had to pay out. During her recovery, a second diagnosis was made. This time it was terminal cancer. Best Pets did their part again. Again paying up to the plan max for this new diagnosis. In total, Best Pets processed over a dozen claims, each one handled very timely. Gabby is still with us and although we paid out thousands in the past year, we would have paid more. It was very helpful to have this insurance to help mitigate the costs.