When we brought home our goldendoodle we immediately signed her up for coverage. I did a lot of research on the various options because we had VPI with our last dog and it was not good. I asked about the standard insurance and the wellness option. the representative said that I could add and remove the wellness option at any time. I did not submit any claims on my puppies shots or other wellness visits but I did submit the claim for her spaying. when i called to remove the wellness option after her procedure the rep said that I had to wait a fulll year. this was contradictory from the original sales person. The rep said she checked the call recordings and that the rep didn't give me that information. this is incorrect. I would not have signed up for the wellness option if I had been told this rule. I immediately cancelled this insurance because i do not prefer to do business with dishonest companies. I love my pets like family and want them to be protected by the most reputable company.