When our baby was ill this past February with a vomiting, diarrhea and then bloody stool illness, we were very concerned for her. I had recently purchased Healthy Paws Insurance just as a precautionary measure (thinking I will probably never need to use it), but I was relieved that I had. Two days of testing and observation, quickly ran over #$2000.00, but Healthy Paws contacted me via e-mail immediately and took care of everything once the Vet's office sent over the records, and within a week we had reimbursement. The kind claims specialists contacted me daily to make sure everything was okay and this relieved us of the excessive financial worry of our dog's illness. Healty Paws was exceptional in every manner and I have highly recommended them to all of my friends who own pets. Thanks Healthy Paws.