We have had all three of our dogs insured with Healthy Paws for a few years now. It has been a pleasant experience from Day 1 through today. The staff is AMAZING. They really understand how important our pets are to us and how we demand the best care possible for our pups. Our claims are processed at lightening speed and everything is easy to understand and fair. I tell EVERYONE who will listen about this insurance. It's a must have. I did tons of research prior to choosing healthy paws and it paid off. We have a great partnership. You won't regret choosing Healthy Paws.