Trupanion truly made the experience of my puppy breaking his leg much, much easier. The customer service was amazing and incredibly helpful. The approval came within one day and the check came a week after the procedure. It was a huge relief to know that that was there for me. The stress of your puppy hurting himself is difficult enough, but knowing the cost was was covered helped tremendously. Especially after the stress of the hurricane and everything we went through with that. Trupanion is amazing and I will recommend them to everyone I know with a pet.