Olivia is one of three rescues who found her forever home with us. I was concerned for her after discovering a lump below one of her ears just before the holiday season. She was admitted for surgery in December and Trupanion reimbursed the covered costs by January. Although Olivia was covered for a number of years, this was the first time we put Trupanion to the test and we are very pleased with the outcome.
The claim process was straight forward and supported every step of the way. Having the coverage gives us peace of mind that our little ones' health is looked after and the cost doesn't have to be the deciding factor for treatment.
Trupanion's customer care provided seamless support with clear communications, follow up and follow through. I would definitely recommend their service!