My 1 yo puppy chewed and swallowed wool when I was sick in bed. Few days later he started to unsuccessful poop it out as well as throwing up the rest of the day. He didn't get better over night and needed to be seen. After one x-ray and examination later we had to decide between surgery, ultrasound-waiting-surgery, waiting-x-ray-surgery. I cannot tell you the relief and confidence it gave me to know that when they told me the price for any of these options that I would be able to do whatever it took to safe my puppy. He ended up with a 4 hour surgery, 4 cuts in his intestines to get all the string out and 2 nights in the hospital. Checking in with me and keeping reminding me what they needed for the claim was one thing, but when they even took it on themselves to call the hospital and our vet to get the information they needed I was really impressed.