We have now had our dog insured with Embrace for over 3 years and we have been totally pleased. They covered him when he had to have emergency surgery for eating pantyhose (bad puppy!) not long after we first signed up with them and their coverage paid for his premiums for a long time! They are quick to respond, fast to process claims, SUPER nice, thorough, and do what they say they'll do. They cover what they agree to and break down your claim response in detail. You can't beat that. I know it's been said before but if only human health insurance was this good, we'd live in a better world!!!