very unhappy

Out of 10

my cat has an extreme flea allergy and his dermatological result is extreme. I was told (pre-insurance) that dermatology was not covered. Ok, I understood no dermatology, then he came down with a gross hematoma in one ear--embrace said this was the result of him shaking his head due to an ear infection--(which they defined as dermatology) and none of the treatment for the hematoma was covered. Hair-splitting, vet felt so, there were no fleas involved with his ear problem.claim denied--first claim in 1 yr with 3 animals.

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Ear Problem

Claim Amount
$500 - $1000

Mixed Breed

Age of Pet
1 - 8

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