10/10 Incredible - Best Service + Simple Claims

10
Out of 10

My 6-yr old female Weimeraner has been insured with Healthy Paws for almost 2 years now. I am blown away by the professionalism, competency, quality and speed of reimbursement of this company. (If only my human health insurance were of this caliber!) The most recent cause for me to use my insurance - Bella started the have difficulty getting up from a seated or lying down position; as if her knees or hips were hurting. Initially I took her to my regular Vet. He took a zillion xrays and tapped the knee joint to test the fluid for inflammation. His diagnosis was cruciate ligament problems, bilaterally (means both knees) and recommended surgery at a cost of $6,000 (just the surgery fee - additional fees for all the ancillary charges. I didn't feel comfortable with this...so I decided just like in human cases, a second opinion would be a good idea. I contacted Healthy Paws, and sure enough - not only did they say my policy covers the cost of a second opinion, they encouraged me to pursue it for Bella's sake. The specialist I took Bella to see is a Board Certified Orthopedic Surgeon. He is not convinced at this stage by merely looking at several x-rays of the diagnosis that the first Veterinarian arrived at. He explained in detail, which I skip here) that further tests were required to figure what was really going on. So Monday of next week, we are off to North Carolina to the University to have an MRI performed on both her knees (and of the hips are suspect, both hips). Again, He

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Injury/illness
bilateral cruciate ligament (knees - both of them)
Claim Amount
Over $1000
Breed

Weimaraner

Age of Pet
1 - 8

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