The experience I've had with Embrace has been nothing short of excellent. My wire haired dachshund Mabel developed a heart condition this past summer. I have submitted numerous claims on her behalf and Embrace has reimbursed everything (less our $500 deductible and 10% co-pay) to the penny including the bills from specialists. They pay the amount the vets actually charge and not an amount that some other insurers do, what they consider to be "reasonable." The only mistake I made was not getting coverage for meds as this is now running over $100 a month. I have amended my policy to include drug coverage for my other dog for only an additional $5 a month. I can't recommend Embrace highly enough.