Admit to mistake but won't pay.

1
Out of 10

Was sold policy over the phone but the salesperson failed to tell me of the 14 day waiting period. Took my dog to vet on day 13 and submitted small bill which was denied. Talked to several supervisors and they admit the mistake and said it was a training issue and I should have been told but too bad they will not pay. Avoid this company.

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Injury/illness
Exam
Claim Amount
Under $100
Breed

Mixed Breed

Age of Pet
Under a year

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