I have an 11 month old Puggle ( Charlie) and he required knee surgery, I was and still am insured by Trupanion. I must admit I was hesitant in getting insurance, as I had heard some horror stories about trying to get claims authorized. However, Trupanion came highly recommended and it was the best decision I could have made, Charlie is very much family and when he needed help we were there for him. Likewise when I needed Trupanion, they were there for me, there was no hassel, no fuss, just concern for Charlie's well being. The claim was authorized immediately, payment was prompt and follow-up e-mails, re: Charlie's recovery was a nice gesture.
I am very happy with Trupanion...Thank you!!