We have been with Embrace for several years now and have never had a complaint. Our late lab Tater went through some horrible times, and all the time Embrace was there with the coverage but more important kind words when you needed them. Buck, our yellow lab recently was diagnosed with a joint problem and Embrace was there again. He got the treatment he needed and just got a green card to play like the puppy he was born to be. I highly recommend Embrace.