I have been with 3 Pet Insurance company over the past 15 years..I was happy with Pet's Best which I still have with one of my dog's. I was told by my vet that this "new" company was even better so my "newest" dog got the "cadallic" of insurance plans with PetPlan. Cost me a monthly fortune but I know what vet bills for a very sick/injured dog can run. My problem, they take FOREVER to reimburse you on claims submitted. Their claim of fast reimbursements if false.
"Pet's Best" had my reimbursement direct deposited into my bank account within 4-5 days after receipt. I'm taking my 2nd dog to Pet's Best and inform my vet he needs to stop referring his customers to PetPlan..