Total Fraud

1
Out of 10

This insurance company is a TOTAL fraud. We signed up asking for the best coverage possible. almost a year later, nearly every claim we have submitted has been denied: out of thousands of dollars spent at the vet, they have reimbursed us $8. After speaking to a customer service representative, I was instructed that I needed to sign up for the 'wellness coverage' in order to get vaccinations, and check-ups covered, not just injuries and illness. Apparently, my dog having pancreatitis is not an illness?? I asked the customer service representative what she would do if she was in my situation, she actually said "I would cancel my insurance coverage." I spoke to her supervisor and asked her why I wasn't covered by the coverage I asked for, she actually said "this is the first time you've called us, clearly you must be happy with your coverage." absolutely smoke and mirrors establishment. dont waste your money.

Did you find this review helpful?
Injury/illness

Gastritis/vomiting

Claim Amount
$500 - $1000
Breed

Mixed Breed

Age of Pet
1 - 8

Leave a comment

Image CAPTCHA
Enter the characters shown in the image.