VPI made me many promises when they outlined their coverages for my dog. However, I found them to be deceptive. The priority with them is making every effort to get out of covering claims. They have higher prices and less coverage than the majority of other pet insurance companies. I really regret having gone with VPI.I just enrolled in Healthypaws pet insurance. Healthypaws has the highest customer satisfaction rating. Healthypaws covers more for far less costs than does VPI Pet Insurance.