Re-opened Claim based on new information

Out of 10

Embrace has been excellent to deal with. Recently one of our dogs had a fast growing "thing" on one of her feet. The initial diagnosis was a "mass", which wasn't covered by our Accident Only policy. However, after additional testing, the vet declared that it wasn't a mass, but something caused by trauma. Embrace re-looked at the claim given the new info, and accepted it, saving us hundreds of dollars.

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Claim Amount
$500 - $1000

American Cocker Spaniel

Age of Pet
Over 8 years

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