I NEVER write reviews. But I have to compliment and thank Pets Best. Took my dog in for raisin toxicity (don't ask) on Thurs night. Bill came to $1790 (48 hrs emergency care and monitoring). Submitted claim Sunday night, online. Claim processed by Tuesday night. Pets Best is covering $1353. Had this kind of accident once before with VPI. They paid less than $200 out of a $1000 bill. Enough said.