When I took our french bulldog puppy to our vet for her first check=up, she recommended that I buy pet insurance. Since this was the first time we had owned a dog, I took her recommendation, researched her two recommendation, and decided on Healthy Paws. I am SO grateful I did! Within one month, our puppy had eaten a poisonous mushroom and was on death's door. Given that we had insurance, I was able to make the decision to treat her, which involved a 6-day hospital stay. I am happy to say she made it through! Healthy Paws was very quick in reimbursing our claim, and also followed up with us personally to see how she was. Since then, we have had a few other issues, and each time Healthy Paws was efficient in claim review and reimbursement. Thank you Healthy Paws!!