Horrible insurance!

1
Out of 10

There are soo many other pet insurance carriers that are extremely better than ASPCA! I just found out that my 16 week dog has Addison's disease and because I didn't take out additional insurance out on her ( continuing care) that they will no longer cover any illnesses related to her disease when her insurance renews in a couple months! First of all, why does the insurance have to reset on a yearly basis and what the hell was continuing care when I enrolled?!? I wasn't told about it!!! I have 4 dogs on ASPCA insurance and I'm canceling all if their policies and switching to VPI pet insurance, they are ALOT BETTER!! I spent a ton of money for policies on 4 dogs and my claims were always rejected because they apparently were not "approved" charges by ASPCA!! What the hell is approved than, they are vet visits for illnesses, vomiting, diarrhea...etc. oh wait is it b/c I have to wait 180 days without and between instances?!? I'm glad I paid for half a year for no reason!! Your insurance company is aweful and I will suggest everyone else to look elsewhere. I would be more understanding if a portion of my policy fees went towards ASPCA homeless or shelter animals but apparently no money does. Just horrible!!!

Did you find this review helpful?
Injury/illness

Skin problem

Gastritis/vomiting

Enteritis/diarrhea

Addison disease
Claim Amount
$500 - $1000
Breed

Belgian Malinois

Age of Pet
1 - 8

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