time for resolution took very long time

4
Out of 10

Claim took almost 2 months to be resolve for a small amount of under $100 in the process I was mistakenly charged for a deductible amount when my account had a $0 deductible policy. I was disappointed it took this long. Although they were able to correct the issue, I feel the time that it took was too long and it was not what I expected.

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Injury/illness

Enteritis/diarrhea

Claim Amount
Under $100
Breed

Siberian Husky

Age of Pet
Under a year

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