I think your Company stinks!

Out of 10

I loved your insurance at first. But then, when I wanted to change my deductable, they said I would have to get my dog ANOTHER Orthopedic exam, AND on top of that! I would have a waiting period all over again, in other words, I'd be just like a new policy holder! AND!@!!@!! On top of that insult, I'm not being paid out for all my wellness claims!!! This is way more than unacceptable! It is an insult! Why would you treat a policy holder this way? I'm sorry I ever gqave you a dime! You are a rip-off!

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Claim Amount
$100 - $500

Pit Bull

Age of Pet
1 - 8

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Posted: 07/15/2013

Sorry for the disappointment Debra. Unfortunately, if you increase your coverage after you've started it, it is as if you start the policy over again. We have to do that otherwise everyone would get the lowest coverage they could and then when their pets have conditions, increase the coverage. That would mean very large rate increases for everyone, not something anyone would want.
Sincerely, Laura