Maximums per incident

Out of 10

Our Vizsla was diagnosed with IMHA (blood disorder) @ 5+ yrs. old. He went downhill very fast so we took him to Iowa State Llloyd Vet. School. They were great. He wasn't responding to the 8 blood transfusions. After 3 weeks, his spleen was removed and he turned the we thought. Biopsies came back and it showed that he had cancer of the worst kind. This is the part to be wary of. Initially pets Best covered this as IMHA and in most cases, the dog would not have survived long enough to know that he had cancer. Instead, due to the great dedication (ours and Lloyd Vets) he survived to find he also had cancer. Even though I and the Doctors have sighted a dozen studies which show you can have cancer and not have IMHA, or vice versa (they are 2 separate and distinct diseases) they chose to lump them together and cover it as one. Kind of like saying the flat tire in your car caused your engine to quit working. It is due to this, I can not recommend them. I have had VPI early on when they were just about the only game in town years ago. We switched to Pets Best and were happy with them until a disastrous issue like ours came up. But that's why you have insurance...for the unexpected and they weren't there for us. Now, I will seek insurers who have no maximums such as Healthy Paws in Seattle.

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Claim Amount
Over $1000


Age of Pet
1 - 8

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Posted: 07/15/2013

Hi Harold, it appears as though the IMHA was an incorrect diagnosis and cancer was the cause of your dog’s health problems from the beginning. For this reason, your claims were considered together under the cancer diagnosis. Our records show you’ve been in touch with our Customer Care team recently and have the necessary forms should you choose to appeal our claims decision. Pets Best Insurance plans have typically offered some of the highest coverage limits in the industry. Under our previous underwriter, coverage was available up to $14,000 per incident. Our new plans, available in most states, offer up to $20,000 in annual coverage, not per-incident. We're sorry to hear about the passing of your pet and hope you'll consider us again in the future.