Read your contract and know what you're paying for

Out of 10

I have a 3 year old Boxer owned since he was 4 months old the length of time I've had him enrolled with Bansfield. This weekend before the X-mas holiday he had his first real emergency suffering a nasty dog bite to the nose from another dog through a chain link fence. Minutes before closing I contacted Bansfield seeking medical attention for my dog. Unfortunately this is when I learned the limitations of my contract and told quite plainly "Bansfield does not treat emergencies." I was referred to the local 24 hour veterinarian clinic. Some $250.00 after treatment Rusty is fine. However I ask myself if I or anyone else are at a place where they can cover such an expense why provide Bansfield a credit card for a monthly debit of $27.00? Consumer Reports advises against pet insurance, pet wellness programs infavor of putting aside an emergency fund for just such emergencies. Coincidently Rusty has a routine check-up this month (January) however I was told the credit card on file had expired and told to provide another card. My association with Bansfield ends with that expired credit card.

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Dog Bite to the Nose
Claim Amount
$100 - $500


Age of Pet
1 - 8

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Posted: 03/20/2013
By: Stephanie

Be careful.....I had a similar situation and now there is a collection agency calling me threatening to put the amount for a year's service (which I had asked to cancel after the first year) on my credit report. So I have to pay out or have my credit affected. Never had a collection agency contact me or bad reporting on my credit, but because of this I have to choose to pay a dishonest company or have my credit I will tell EVERYONE I know about their crooked way of taking people's money and lying to them in the process!!! Hope you have better luck than I have!!!