Petplan is truly awesome! My chocolate lab, Bella, was shot at close range with a BB gun on December 3rd. That pierced her lower abdomen and my baby wound up requiring surgery to remove 1 ft of her colon. Petplan answered all my questions and concerns and processed our claim promptly. Bella is good as new and I just had to let everyone know how efficient and truly concerned Petplan has been about Bella's recovery!