Rocky was extremely sick with heart and lung issues during the course of 8 weeks. He started off with a fever and slowly became ill and very weak with two emergency visits to the vet and then to the heart specialist in Oakville. I was very impressed with his care and also with Vetinsurance Canada. The vet filled out my claim insurance forms with no issues and then I submitted them and they reminbursed me with weeks of mailing the claim. They kept me updated thru emails and were very caring about Rocky s care which i so appreciated as he was so ill and we were so worried about losing him. I have to say, I was very impressed with VEtinsurance as I had to put in three claims within 2 1/2 months and not once did they give me any hardship on this circumstance. I thank you for that ! Highly recommend VETinsurance Canada. Thank you ( I would also like to add that in one of Rocky s visits to the vet, because i was lacking money, the vetinsurance quickly put my claim thru with one phone call and sent the money directly to my Vet which he agreed with no issues as he had mentioned that VETinsurance is one of the best companies in terms of payment . And may i mention, that the specialist office had said the exact same thing and endorse this company. So pleased !