My husband and I have had many dogs and our current German Shepherd is the first dog we ever insured. We did a lot of research before choosing VPI and liked what we saw with what their plan covered and the annual cost. Thank goodness we decided to get VPI insurance because our first Vet put her on medication that damaged her liver. If not for VPI, we would have had an enormous financial burden. VPI made it so easy for us and quickly paid the claims. The whole process is easy from start to finish and the customer service people are very polite and very helpful. We are so thankful that our girl is now a little over seven and finally stabilized. We owe it all to our fabulous Vet, the technicians at the Clinic and the VRC staff in Malvern, PA. But most of all, we owe it to VPI Pet Insurance because we did not have to worry about the cost of her treatments. Every dog we own from this point forward will be covered by VPI.