Well, with Obamacare looming over our heads, I am ready to start barking so that I can get insured by Pets Best. I recently faxed a claim on a Sunday and within hours, received a confirmation. Two days later, I got another email saying my claim had been processed. Why do human insurance companies take 30 days then haggle you to the point where you NEED to see a doctor from all the inept customer (dis)service reps? Yay, P.B. We love you! WUF.