scam company

Out of 10

i have been calling the company for over a month and a half and cant get ahold of no one and i have sent in request to cancel the policy on my cat and they still charged me and no they r threating to charge me double payment and a 20 dollar late fee when i cant even get ahold of them or they call me back to cancel the policy and they say that it has to be done by phone or in writing and even if you do it they way they ask it still dont get done right

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cancel policy
Claim Amount
Under $100

American Shorthair

Age of Pet
1 - 8

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Posted: 11/11/2012
By: Susie

I have experienced the same frustration. I think the entire company is a scam. I have called, emailed and resubmitted my claim but it keeps mysteriously disappearing. SCAM!