Brach, our adorable 2 year old mix breed puppy, was diagnosed with Valley Fever after we brought him to our veterinarian. He had been limping on his front right leg on several different occasions, so we began to think that maybe he had a chronic issue with that leg. We were unpleasantly surprised when we were advised after test results that Valley Fever was the problem! Immediately after receiving that diagnosis and test results, we submitted our first claim through PetPlan. We expected to face problems and/or questions with our claim, due to the reputation that insurance companies in general have developed. However, we were pleasantly surprised when, without question, we received our first insurance check covering our first visit, testing costs, and medications. Furthermore, subsequent visits to the vet, medication costs, and even homeopathic medications have all been covered without any further expense to us. When we had questions, we simply emailed PetPlan and we always received prompt answers. We highly recommend PetPlan coverage, as we have had nothing but good experiences with them to date!